![]() The announcement of the replacement of Skype for Business Online was made in this tech community post. Skype for Business Online is the service behind Skype that the Skype for Business client accesses to directly handle messenger services such as telephony, video calling, etc. Microsoft provides guidance in the post for the remaining customers on how to make the switch. According to this post, most customers have already migrated to Microsoft Teams. To make sure that no one is surprised or caught cold by the shutdown of Skype for Business Online, Microsoft has again pointed out this date in this Techcommunity post. The plans for the shutdown have been known for some time – Microsoft plans to replace the whole thing with Teams. No one was "Skyping" last year-they were "Zooming" or "FaceTiming." Skype, as a verb, is dead.I had already pointed out in August 2020 in the German blog post Skype for Business: In 12 Monaten ist Schluss the end of this service. Ten years later, during a global pandemic where all human contact happened over video, Skype is basically irrelevant. The brand was strong: "Skype" was more or less the internet's official verb for video chatting. Microsoft bought Skype in 2011 for $8.5 billion, in no small part so they could sell a business version of the video service. The Skype brand just isn't what it used to be. Plus, it's a solution that integrates deeply with all of Microsoft's tools (and thousands of other tools using Zapier's Microsoft Teams integration). ![]() Teams has video conferencing, but it also offers much more than Skype for Business ever did when it comes to text chat. Microsoft built Teams to be the alternative to both Slack and Zoom-it wants Skype for Business owners to migrate to that service. It's not obvious what that means at this point, but it doesn't bode well for Skype's future. Heck, Microsoft Teams will be built into the Windows 11 toolbar. I don't work for Microsoft, but it's clear the company is slowly moving on from Skype and pushing Teams instead. This is what Microsoft recommends Skype for Business Online users switch to. ![]() This version will keep working and will be officially supported by Microsoft until October 14, 2025.įinally, Microsoft Teams is a team chat app that also offers video conferencing. Skype for Business Server 2019 is software your business can purchase and install locally on a server. Skype for Business Online came with Microsoft 365, is hosted on Microsoft's servers, and is the version that is shutting down. There are two current versions of this app, only one of which is shutting down. Skype for Business is an entirely different app aimed at the business market and isn't available for free. Skype is the consumer video chat service that anyone can download for free. It's understandable if you don't know which version of Skype your company is currently using, so let's break this down. Microsoft, like some other big companies, loves nothing more than offering several versions of the same product with confusing names. You could do that, or you could use the opportunity to check out other video conferencing apps. Microsoft would like it if you switched to Microsoft Teams, a team chat app that also offers robust video conferencing. To summarize: if your business pays for Microsoft 365 and uses the version of Skype that came with it, you'll need to switch to another video and messaging service. But the consumer version of Skype, which you can download for free, isn't going anywhere. Microsoft recently announced that Skype for Business Online is shutting down on July 31, 2021.
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